Website Privacy Policy
I ask that you read this privacy notice carefully as it contains important information on who I am, how and why I collect, store, use and share personal information, your rights in relation to your personal information and on how to contact me and supervisory authorities in the event you have a complaint.
Who I Am
Ash Collyer Marketing collects, uses and is responsible for certain personal information about you. When I do so I am regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and I am responsible as ‘controller’ of that personal information for the purposes of those laws.
The Personal Information I Collect and Use
Information Collected
In the course of our business I collect the following personal information when you provide it to me:
- Personal information such as your name, contact details (including postal address, email address and telephone number(s)) and occupation when you:
- Register on my website
- Contact me directly via the website, by email or by telephone, or any other medium in which you approach me.
- Enquire about or use my services with regards to a project or partnership. This can include: via my website, by email or by telephone, or any other medium in which you approach me. I will only store the necessary information on any persons directly involved to facilitate the progression and service of any projects we work together on.
How I Use Your Personal Information
- I use your personal information to:
- Provide you with products or services you have requested;
- Provide you with ongoing information about Ash Collyer Marketing that I believe you may be interested in.
- To notify you about changes to my service.
Who I Share Your Personal Information With
I will share personal information with law enforcement or other authorities if required by applicable law. I will not share your personal information with any other third party.
Whether Information Has to Be Provided by You, and If so Why
The provision of your personal information e.g. name and contact details is required to enable me to provide you with the goods and services that you have ordered from me or that you are interested in receiving information about. I will inform you at the point of collecting information from you, whether you are required to provide the information to me.
How long your personal information will be kept
I will hold personal information about my customers for 5 years from when I last supplied you with goods or services.
I will hold contact details about my previous customers or potential customers only for so long as I reasonably consider that the information about products and services that I might provide to you is relevant to and of interest to you and I will delete your contact details if you ask me not to continue to send such information to you or at any time if I have reason to think that the information is out of date, and in any case no later than 6 years after you last contacted us.
Reasons I Can Collect and Use Your Personal Information
If I supply goods and services to you I rely on the fact that it is necessary for us to have and to use your personal information for the performance of my contract with you as the lawful basis on which I collect and use your personal data;
If you are a customer or a previous customer to whom I send information about goods and services provided by us or by others that I think is of interest to you, I rely on our legitimate business interests as the lawful basis on which I retain and use the personal data that you have given to us. My legitimate interests are to keep you informed of those goods and services and other information about my business. This will be limited to information sent to the contact details that you have provided to us and with every communication you will be given a clear and straightforward option to opt out of further communications and to ask us to delete the personal information that I hold about you. I have considered the risk of harm to your privacy rights and to your data security and have concluded that the risk is minimal given (i) the type of data (your contact details) that I process for this purpose, (ii) the method, volume and content of the communications that I might send to you not more often than monthly, related to the goods and services that you have previously ordered from us or expressed an interest in), (iii) your right to opt out of further communications and to ask us to delete your information from my records at any time and (iv) the ability for you to select your preferences through the marketing preferences portal on my website.
Any contact by electronic communication will respect your e-privacy rights by being restricted to the use of e-contact details that you provided to us in the original supply process and limited to the same or similar goods and services.
Consequences of My Use of Your Personal Information
I do not believe that there are likely to be any serious consequences to you of my use of your personal information. The potential consequences that I have identified are:
Your data security: The risk of the personal information that I hold about you being accidentally lost, or used or accessed in an unauthorised way. I have taken steps to protect against this (please see further information under the heading “Keeping your personal information secure” below).
Your privacy rights: You may, from time to time, receive communications from us, however, I do not believe that the frequency, content or manner of these communications will risk any breach of your privacy rights and with every communication you will be given a clear and straightforward option to opt out of further communications and to ask us to delete the personal information that I and/or third party suppliers hold about you.
Keeping Your Personal Information Secure
I have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. I limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
I also have procedures in place to deal with any suspected data security breach. I will notify you and any applicable regulator of a suspected data security breach where I are legally required to do so.
How to Complain
I hope that the Data Protection Officer can resolve any query or concern you raise about my use of your information. The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone their helpline: 0303 123 1113.
Use of Cookies
A cookie is a small text file which is placed onto your computer (or other electronic device) when you use my website. I use cookies and other similar tracking technologies such as HubSpot.
For example, I may monitor how many times you visit the website, which company you work for which pages you go to, traffic data, location data and the originating domain name of a user’s internet service provider. This information helps me build a profile of my users. Some of this data will be aggregated or statistical, which means that I will not be able to identify you individually.
You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.
For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org.
Changes to This Privacy Notice
This privacy notice was published on 29/10/2020. I may change this privacy notice from time to time, when I do I will inform you via my Website.
How to Contact Me
Please contact me if you have any questions about this privacy notice or the information I hold about you
Ash Collyer Marketing, Gallows Lane, Thirsk, YO7 1TX
Telephone: 07525 480004
Email: info@ashcollyer.com
